We currently offer free domestic returns. If you're not happy with your recent purchase, you may return it to our returns department within 21 days of the delivery date for a full refund, minus original shipping charges. Item(s) must be returned in original condition with all tags attached. We do not accept merchandise returned with signs of wear, damage, alteration or without tags. Any item(s) returned between 21 and 60 days after purchase will be automatically given a store credit that is redeemable on our site at any time. Your refund will be credited to the same card used to make the original purchase. Please allow up to 2 weeks for your refund to post your account. We’ll send you an email when our team has processed your refund so you know it’s on the way! * Vintage items may be returned for store credit only.
* Sale items are final sale.
How to make a domestic return (USA)1. Place your un-wanted item(s) in a box.
2. Slap the prepaid label on the box.
3. Fill out a reason code and include the packing slip with your return.
4. Give the package to your USPS postman, schedule a USPS pick-up or drop it off at a USPS location near you.
*** Please only send returns using our pre-paid return labels so that we can track your package.
We cannot refund a lost return that was sent using a method other than our return labels. For orders placed with UPS overnight shipping, please contact us at email@example.com with your return request and package weight.
We will email you a pre-paid return label, you'll just need to get the box to UPS.
How to make an international return (Outside USA)
At the moment we aren’t able to issue return labels for international orders or cover the cost of return shipping. However you can send your return back to us directly using your preferred courier service.1. Place your un-wanted item(s) in a box.
2. Fill out a reason code and include the packing slip with your return.
3. Ship the package using any carrier. Please declare it as “9801 - US GOODS RETURNING” on your commercial invoice and and keep your tracking number for your records.
4. Ship to:
Stoned Immaculate Clothing
*** Please note: Customs duties and sales taxes are non-refundable through Stoned Immaculate. You may be able to recover these funds by contacting your local customs bureau directly.