return & exchange policy


We currently offer a flat fee of $8.00 for domestic returns. All exchanges are free. If you're not happy with your recent purchase, you may return it within 30 days of the received date for a full refund or exchange, or store credit. Item(s) must be returned in original condition. We do not accept merchandise returned with signs of wear, damage or alteration.  Your refund will be credited to the same card used to make the original purchase. Please allow up to 1 week for your refund to post your account. We’ll send you an email when our team has processed your refund so you know it’s on the way! 

All orders placed during SITEWIDE SALES are Exchange Only (no returns) ♥︎

SALE ITEMS ARE FINAL SALE


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How to make RETURNS & EXCHANGES 

  For all Stoned Immaculate styles click here

RETURN PORTAL

 

     B. People of Leisure styles: Email betty@peopleofleisure.co for a return label.

          C. For all Sun Child styles: Email becca@iamsunchild.com for a return label.

 Tape prepaid label to the reusable compost package it was sent in or any package.
 Give the package to your USPS postman, schedule a USPS pick-up or drop it off at a USPS location near you.

    *** Please only send returns using our pre-paid return labels so that we can track your package.

    We cannot refund a lost return that was sent using a method other than our return labels. 

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    How to make an international return (outside USA)

    At the moment we can only create labels for the following countries: Canada, United Kingdom, Australia, New Zealand, France, and Germany. For all other countries we are not able to issue return labels.  However you can send your return back to us directly using your preferred courier service.

    Place your un-wanted item(s) in a box. 
    - Ship the package using any carrier. Please declare it as “9801 - US GOODS RETURNING” on your commercial invoice and and keep your tracking number for your records.

    Ship to:
    Stoned Immaculate Clothing: 

    4059 E. RANSOM STREET LONG BEACH CA 90804

     

    Please note: Customs duties and sales taxes are non-refundable through Stoned Immaculate. You may be able to recover these funds by contacting your local customs bureau directly.